BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
    2. Car Charging
    3. FIT by JBG SMITH
    4. Composting
    5. Outdoor Space
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Parking Information
    2. Directions & Location Map
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Parking Information

Sympark logo2.png

Information related to parking options at the property is provided below:
 

Parking Managed By: SYMPARK 
Sympark Services Center
703.842.2971
parking@Sympark.com
Hours of Operation: The Crystal Parks garage is a 24/7 self-parking facility.
Location:

The Crystal Parks garage consists of five interconnected garages located at 2011, 2121, 2231, 2345, and 2451 Crystal Drive. 

  • The buildings at 2011, 2121, and 2231 Crystal Dr. have 3 levels of garage parking  (G1-G3)
  • The buildings at 2345 and 2451 Crystal Dr. garages have 4 levels of garage parking (G1-G4) 
Access:

The garage has three entrances and exits:

  • 20th Street & Crystal Dr. (public entrance)
  • 23rd Street & Crystal Dr. (public entrance)
  • 26th Street & Crystal Dr. (permit entrance only)
Rates:  Visit the Sympark parking portal to find daily and monthly parking rate information and to submit a request for a monthly parking permit.
Visitor Parking:  Visitors should park in the garage via the Public parking entrances located at 20th Street and 23rd Street.
Contractor Parking: Contractors who are doing work for a tenant in the building must request a parking pass.  Contractors can purchase a parking pass to park in the contractor gravel lot which is located behind 2451 Crystal Drive. Passes may be purchased at the Sympark Service Center located on the first floor of 2345 Crystal Drive, Suite 101.