BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
    2. Car Charging
    3. FIT by JBG SMITH
    4. Composting
    5. Outdoor Space
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Parking Information
    2. Directions & Location Map
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Mail Service

To establish mail services with the U. S. Postal Service, please contact the post office(s) listed below:
 

Crystal City Post Office
2180 Crystal Drive
Arlington, VA 22202
703.413.9268

The Post Office is located inside the Shops at 2100 Crystal Drive 
(next to Minuteman Press - ground floor)

Hours of Operation:
10:30 a.m. – 4:30 p.m. |  Monday - Friday
 

The Mailroom in the building is located off the service corridor on the first floor. 

United States Postal Service (USPS):  
Mail is delivered to the Mailroom between 1:00 p.m. - 3:00 p.m. | Monday-Friday
Mail is picked up from the Mailroom between 4:00 p.m. - 4:30 p.m | Monday-Friday

Drop boxes for the following delivery services are located in the following Mailroom locations:

  • United Parcel Service (UPS):
    2011 Crystal Drive - Pickup time: 7:00 p.m. | Monday - Friday
    2345 Crystal Drive - Pickup time: 7:00 p.m. | Monday - Friday
     
  • Federal Express (FEDEX):
    2011 Crystal Drive - Pickup time: 6:00 p.m. | Monday - Friday
    2231 Crystal Drive - Pickup time: 5:30 p.m. | Monday - Friday
    2345 Crystal Drive - Pickup time: 4:00 p.m. | Monday - Friday